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Return Policy

ALL SALES ARE FINAL.
ALL SALES ON 2017 ORNAMENTS ARE FINAL.
However, if we have described an item incorrectly or have made an error in filling your order, we will arrange to exchange the item with your OR refund your purchase price plus original shipping charges. In this case, you must contact us within TWO WEEKS of receiving your order before you can return your items and get your refund. Do not try to return something without contacting us first because we need to supply you with a Return Form in order to know how to process the return.
**All ornaments and their boxes must be returned to us in the condition they were received, which is usually mint condition. We keep a record so we know what condition a box is in before we ship. If an ornament/box is not returned in the condition it was received, we will only refund 80% of original purchase price.**
Phone: (888) ORN-MALL
(816) 407-9574
Mailing Address:
Ornament Mall
c/o Jane Bigham
115 Johnson RD
Liberty, MO 64068