name is Jane Bigham and I am the owner of Ornament Mall, THE
PLACE for Hallmark collectors.
I have loved Hallmark as far back as I can remember. The
"Card Shop" was our favorite gift shop throughout the year and
of course, we always headed to the local Hallmark shop for after-Christmas
sales. Since we live in Kansas City,
home of Hallmark, there has always been a lot of Hallmark available for
purchase. In 1990 my husband, Rick, and I started selling Hallmark collectibles
at our local Kansas City
flea markets, and soon after started attending Hallmark secondary-market shows
and conventions. Things
have changed since then. Now we are busy with Internet sales, both from
Ornament Mall and Ebay (seller
JaneBigham). Some of you got to know us via our first website,
we acquired OrnamentMall.com, it soon became evident that it was too time
consuming to maintain two websites, so we merged the sites into one,
keeping the name OrnamentMall.com.
started selling, our goal was to put our three children through college.
They were all in-and-out of our home while in school, but now they are
all way beyond college and have careers and families of their
own. We are very thankful that they have all stayed in the area
especially since they have blessed us with seven beautiful
grandchildren (8th on the way) who are the "sparkle"
in our lives. Our oldest grandchild is 7 so you can imagine the
fun we have when all the kids come to Grandpa and Grandma's house!
consider the Ornament Mall a family business. Since the beginning, our children have
all helped with whatever needed to be done with the business. Whether
their contribution be organizing inventory, packing orders, or helping us sell
at Hallmark events, we have always been thankful for their interest in
building our business to what it is today.
Keli came to
work with us 16 years ago as a caregiver for my parents, who we had moved into
our home. She now does most
of our shipping and has become a serious collector herself and can
answer the most difficult Hallmark questions. Keli, her husband, and
their three sons have become "family" and we appreciate their
dedication. Our daughter-in-law, Megan, taught herself web design
and built our website from scratch and still does all the website
maintenance. We look forward to the Christmas season every year
because Keli's mother, Brenda, comes to work for us and can be counted on
to take great care and pride in whatever she is doing. This season we also
have Cathy working with us and we are all thankful for her strong
work ethic and willingness to do whatever is needed. Our children still help
out in the evenings and on weekends whenever needed and then I get to
babysit while everyone else works. It's fun to see the grandchildren
become involved too and hear them talk about what "ownament" they
NEED! They love to grab a sack and go shopping in the basement for their
favorite character ornaments. The
grandchildren are getting old enough that after “shopping” in the basement they
try to do some work in exchange for their free ornaments. This might include putting the shipping
labels (“stickers”) on packages, playing with the packing peanuts and shipping
boxes, or organizing and handing out snacks for much-needed breaks.
and selling has become a fun family activity for the Bighams! Our children don't walk by an ornament at a sale
without calling to see if it's something someone "needs" and
they are always eager to shop for the hard-to-find ornaments each year. We appreciate everyone's help.
We have been
so thankful for all the opportunities we have had and especially the
people we have met along the way! We
have many wonderful memories of trips we took with our family to attend
Hallmark events. It seems
like only yesterday that our youngest son (now 31) would attend Hallmark
Conventions with us and go to sleep in the hotel bathtub because our room was
full of "room hoppers" until 2 am. Our "Hallmark Family" has
truly been a blessing and we treasure all the friendships that we have made!
It is our
goal to serve you, whether it be answering your questions or helping you locate
a missing item for your collection! We look forward to many celebrations
with you at the Ornament Mall and continue to appreciate your business and
If you have any questions or
need assistance, please email me at firstname.lastname@example.org.